# I can't login to DARWIN **URL:** \ **Category:** Darwin\ **Tags:** hpc-getting-started\ **Created:** [January 12, 2024, 6:23pm UTC](https://ask.cyberinfrastructure.org/t/i-cant-login-to-darwin/3028 "2024-01-12T18:23:58Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![anita](https://ask.cyberinfrastructure.org/letter_avatar_proxy/v4/letter/a/49beb7/32.png) [@anita](https://ask.cyberinfrastructure.org/u/anita)\ **Post date:** [January 12, 2024, 6:23pm UTC](https://ask.cyberinfrastructure.org/t/i-cant-login-to-darwin/3028/1 "2024-01-12T18:23:59Z")
I received information from ACCESS about my allocation approved and credits exchanged on DARWIN, but I can’t login to DARWIN. ---
**Author:** ![anita](https://ask.cyberinfrastructure.org/letter_avatar_proxy/v4/letter/a/49beb7/32.png) [@anita](https://ask.cyberinfrastructure.org/u/anita)\ **Post date:** [January 12, 2024, 6:35pm UTC](https://ask.cyberinfrastructure.org/t/i-cant-login-to-darwin/3028/2 "2024-01-12T18:35:00Z")
Once a request has been made on the ACCESS Portal for an account on DARWIN doesn’t mean it will be immediately available on DARWIN. Please keep in mind it may take _up to 10 business days_ to process an account request on DARWIN for ACCESS users. If you have not received a Welcome Letter via email from the University of Delaware about your account on DARWIN, then your account request has not been processed yet and you cannot login to DARWIN. An email with the subject “`[darwin-users] New DARWIN ACCESS (XSEDE) account information` ” will be sent to the ACCESS user once the account is ready on DARWIN. The email provides the username having the form **xsedeu** _uid_. The _uid_ is based on a unique, 4-digit numerical identifier assigned to you. Passwords are **not** set for ACCESS accounts on DARWIN, so you must follow the instructions in the email to set a password before attempting to login to DARWIN.