Oscar VNC Outage

Locales: Data Centers & Campus RC Brown Research Computing
1

Oscar Users,

Please see below regarding the current VNC outage on Oscar

What’s the issue?

  • Reconnecting to an existing VNC session will not work
  • New VNC sessions will not be able to start

What’s the cause?

  • We are working to identify the root cause of this problem. Expect an update soon.

Please email support@ccv.brown.edu with any issues, questions, or concerns.

Sincerely,
CCV User Services

2

Oscar Users,

The VNC issue is resolved as of now. Please see below for details:

Cause
Issues with network infrastructure impacted ability connect to the AD server.

Impact
New or existing VNC sessions were unable to start/reconnect.

Duration
3:28pm - 5:21pm

Mitigation/Resolution
One of the redundant uplinks was accumulating errors and discards. The bad uplink was removed. Network team is continuing to investigate the issue.